Installer FAQs
- What are the benefits of installing SPAN for my customers?
Installing SPAN helps differentiate and future-proof your business. With SPAN, you can help your customers prepare for their home modernization journey while giving them unprecedented control and actionable home energy usage insights.
SPAN is designed for flexibility to meet the needs of both retrofits and new home construction, and can be installed and serviced just like a standard electrical panel. - How can I sell SPAN to my customers?
Our Tech Portal has a variety of sales training and marketing materials at your disposal to support you in the sales process. This content can be accessed once upon creation of a Tech Portal account.
Only SPAN Authorized installers and partners are eligible to install and commission SPAN products. Applying to become an Authorized installer is a simple and quick process that takes less than 45 minutes. We require that you provide us with some basic information about your business, sign our Authorized Installer Agreement, and complete a short on-demand video training course. The entire process can be completed via our Tech Portal from a desktop or mobile device. - How long does it take to install SPAN?
The installation time for a SPAN Panel can vary depending on the scope of work required and the current configuration of a home’s electrical wiring. For most homes, SPAN can be installed in 3-8 hours (similar to a standard electrical panel swap).
SPAN Drive can easily be added to any SPAN Panel installation, similar to installing any Level 2 EV charger. - How do I become a SPAN Authorized Installer?
SPAN is intentionally designed to be installed and serviced just like a standard electrical panel. There are some additional steps required to connect the SPAN Panel to the SPAN Home app and invite the homeowner to their new SPAN Home. This ‘commissioning’ process requires access to the SPAN Installer app and is outlined in a short video training course that can be completed remotely from anywhere.
To become a SPAN Authorized installer, click the “Get Authorized” button on the page above, share some basic information about your business, sign our Authorized Installer Agreement, and complete a short on-demand video training course. The entire process can be completed via our Tech Portal from a desktop or mobile device. - How does SPAN support its installers?
SPAN provides virtual video training, on-the-job resources, and a dedicated SPAN Installer app to all SPAN installers. SPAN Support is available Monday - Friday to answer questions and help with any necessary troubleshooting.